How we work

A clear process, from first message to handover.

No surprises: a fixed scope, a fixed price, weekly updates, and everything set up in your name.

Our principles

What you can expect, every time.

Problem first, tools second

We learn how you work before recommending anything.

The simplest solution that works

Existing tools first; custom only when it’s really needed.

Scope in writing

Deliverables, exclusions, timeline and price agreed before we start.

Weekly visibility

A written update every week and a shared board.

Yours to keep

Every account, file and piece of data stays in your name.

Security by default

Least-privilege access, two-factor sign-in and a clean offboarding.

The process

Seven steps, clearly owned.

  1. Get in touch

    Message us on WhatsApp or send the form. We reply within one working day.

  2. Discovery call

    A free 30-minute call to understand your business, goals and current tools.

  3. Proposal

    Scope, deliverables, exclusions, timeline and a fixed price, in writing.

  4. Kickoff

    First payment (50%), access to your tools and a clear schedule.

  5. Design and build

    Weekly updates and approvals at each milestone; 30% at the agreed milestone.

  6. Test and launch

    Our QA checklist, your review and the go-live; 20% before handover.

  7. Handover and support

    Training, a written guide and all accounts in your name. Ongoing support if you want it.

Example

A typical Pipeline project, week by week.

Week 1Week 2Week 3
Mapping and baseline
Tool set-up and sources
Automations and testing
Dashboard
Training and go-live
Working together

How we communicate and handle change.

Weekly update

Every week: what’s done, what’s next, and anything we need from you.

Shared task board

See progress any time, not only in meetings.

Written decisions

Important choices are written down, so nothing is lost.

Change requests

New ideas are welcome. We estimate them and you approve in writing before we start.

Let’s start with a conversation.

The first step is free: a short message and a 30-minute discovery call.